Nextel provides you with a feature of sending messages to potential leads to keep them well engaged with your business at desired intervals. These messages can be sent in bulk as well as to individuals. The messages can be created and sent manually as well as in an automated way.

Manual Messages

The following steps will help you obtain better insights about manual messages:

  1. Visit Engage on your dashboard and click on it.


  2. The screen shows the number of Sent, Scheduled, Failed and Drafts messages.
  3. To check for existing messages click on Sent/Scheduled/Failed/Drafts to get the details about each message based on the pre decided attributes (example Title, Date, Channel, etc.).


  4. To send manual messages click on New Manual Message.


  5. Select your audience by selecting Leads/Customers/All under  the All tab


    -> apply the desired rule/rules(depending upon the attributes assigned to the audience)






    -> match the rules by selection Match All/Match Any


    -> click on Done on the right top corner.

  6. Select the channel SMS/In Chat-> click on Done.


  7. Write your message in the given space-> click on Done.


  8. Set the date and time on which the message should be delivered-> click on Done.


  9. Click on Go Live to send the message.

Note: Scheduled messages have a fixed time and date at which they will be sent or go live. In Chat messages are sent within the Nextel application.

Auto Messages

The following steps will help you obtain insights about auto messages:

  1. Visit Engage on your dashboard and click on it.


  2. Go to Auto Messages and click on it.


  3. The screen shows the number of Live, Paused, Stop and Drafts messages.
  4. To check for existing messages click on Live/Paused/Stop /Drafts to get the details about each message based on the pre decided attributes (example Title, Date, Channel, etc.).


  5. To send auto messages click on New Auto Message.


  6. Select your audience by selecting Leads/Customers/All under the All tab


    -> apply the desired rule/rules(depending upon the attributes assigned to the audience)






    -> match the rules by selection Match All/Match Any


    -> click on Done on the right top corner.

  7. Select the channel SMS/In Chat-> click on Done.


  8. Write your message in the given space-> click on Done.


  9. Set a stop date and time for stopping the delivery of auto message.


  10. Set the hours and days of the week at which the messages should be sent.


  11. Set the number of days after which the message should be sent repetitively.


  12. Click on Go Live to send the message.

Note: Steps 5.d., 5.e. and 5.f. mentioned above are optional.

To Check for Message Insights:

Visit Engage -> go to Insight.
You can refer to Manual Message Insights, which are the statistics of all the Manual Messages sent on a timeline.



You can also refer to the Auto Message Insights, which are a statistics of the Auto Messages sent on a timeline.



Through the insights you can keep a check on the number of messages being send and when.

To buy new Messages:

Visit Settings on the dashboard-> click on App Settings-> go to SMS Settings-> click on Add SMS-> you will be directed to a payment page-> fill the payment details and complete the payment process.



Also, if you want to edit Sender ID’s you can go to Settings -> click on App Settings -> go to SMS Settings -> edit the SENDER ID.

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